At icinta88, protecting your personal data is treated with the same seriousness as protecting your funds. This Privacy Policy explains exactly what information we collect, why we collect it, and how it is used.
These cards highlight our core commitments. The full policy below governs data handling for all icinta88 members.
All personal data transmitted to and from icinta88 is encrypted using industry-standard TLS. Stored data is protected by access controls, firewalls, and regular security audits by independent third parties.
icinta88 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, comply with legal obligations, and improve the member experience.
You have the right to access, correct, and request deletion of your personal data held by icinta88, subject to regulatory retention obligations. Requests are processed within a reasonable timeframe.
icinta88 processes personal data in accordance with applicable data protection legislation, including obligations arising from our gaming licence and anti-money laundering regulations.
icinta88 uses only essential and analytical cookies necessary for the platform to function and to improve user experience. No tracking cookies are shared with external advertising networks.
Marketing communications from icinta88 are sent only where you have consented. You can opt out of all marketing emails and SMS messages at any time via your account settings or by contacting support.
This Privacy Policy ("Policy") describes how icinta88 ("we", "us", "our", "the Platform") collects, uses, discloses, stores, and protects personal data provided by or collected about registered members and visitors ("you", "your") in connection with your use of the icinta88 platform at icinta88.org and any related services.
This Policy forms part of, and should be read together with, the icinta88 Terms & Conditions. By registering an account with icinta88 or by continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
icinta88 is committed to handling personal data responsibly and in compliance with applicable data protection laws, including obligations arising from our gaming licence and applicable anti-money laundering legislation.
For the purposes of applicable data protection legislation, icinta88 is the data controller in respect of the personal data collected and processed through the Platform. Where icinta88 engages third-party service providers to process personal data on its behalf, those providers act as data processors and are bound by data processing agreements that require them to maintain appropriate security and confidentiality standards.
For all data-related enquiries, please contact our data team using the contact details in Section 15 of this Policy.
icinta88 collects the following categories of personal data:
| Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, gender, nationality, government-issued ID number (e.g. MyKad, passport number) |
| Contact Data | Email address, phone number, residential address (including city — e.g. Kuala Lumpur, Penang, Johor Bahru), postcode |
| Account Data | Username, encrypted password, account preferences, responsible gaming settings |
| Financial Data | Payment method details (FPX, Maybank, CIMB, Touch n Go eWallet, Boost), transaction history, deposit and withdrawal records |
| Transaction Data | Bet history, game session logs, bonus usage, wagering records |
| Technical Data | IP address, browser type, device identifiers, operating system, session duration, referring URLs |
| KYC Verification Data | Copies of identity documents, proof of address documents, source-of-funds declarations |
| Communications Data | Records of Live Chat, WhatsApp, and email interactions with the icinta88 support team |
We do not collect sensitive personal data (as defined under applicable data protection law) unless strictly required for regulatory compliance purposes, such as responsible gaming self-exclusion requests.
icinta88 collects personal data through the following means:
icinta88 processes your personal data for the following purposes and on the following legal bases:
icinta88 may share your personal data with the following categories of recipients, strictly for the purposes outlined in Section 5:
icinta88 does not sell, rent, or provide your personal data to third-party marketers or data brokers under any circumstances.
Some of icinta88's service providers and game providers are located outside Malaysia. Where personal data is transferred to recipients in countries that may not provide the same level of data protection as Malaysia, icinta88 takes steps to ensure that appropriate safeguards are in place — including contractual data processing agreements containing standard data protection clauses — before any such transfer takes place.
icinta88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal and regulatory retention requirements. Specifically:
Where data is no longer required for any lawful purpose, icinta88 will delete or anonymise it in a secure manner.
icinta88 uses cookies and similar tracking technologies on its Platform. Cookies are small text files placed on your device that allow the Platform to function correctly and enable us to improve your experience. icinta88 uses the following categories of cookies:
icinta88 does not use advertising or cross-site tracking cookies. You can manage or delete cookies through your browser settings; however, disabling strictly necessary cookies will impair the functionality of the Platform.
Subject to applicable data protection law and regulatory retention obligations, you have the following rights in respect of your personal data held by icinta88:
To exercise any of these rights, please contact the icinta88 support team using the details in Section 15. icinta88 will respond to valid requests within thirty (30) days. Identity verification may be required before processing your request.
The icinta88 Platform is strictly intended for individuals aged 21 years and above. icinta88 does not knowingly collect personal data from persons under 21 years of age. Accounts found to belong to individuals under 21 will be closed immediately, and any data collected will be deleted subject to any overriding regulatory obligations. If you believe that icinta88 has inadvertently collected data from a minor, please contact our support team immediately so that the matter can be investigated and remedied.
icinta88 implements a range of technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include:
Notwithstanding the above measures, no method of data transmission or storage is completely secure. In the event of a data security incident affecting your personal data, icinta88 will notify affected members and the relevant regulatory authority as required by applicable law.
The icinta88 Platform may contain references to third-party game providers and payment partners. Please note that icinta88 does not control the privacy practices of third-party platforms and is not responsible for their data handling. We encourage you to review the privacy policies of any third-party services you interact with independently of the icinta88 Platform.
icinta88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Where changes are material, icinta88 will notify registered members by email or via an in-Platform notification prior to the changes taking effect. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data icinta88 holds about you, please contact us through the following channels:
icinta88 aims to respond to all data-related enquiries within five (5) business days. For complex requests — such as full data access requests — a response will be provided within thirty (30) calendar days. Please include your registered account username or email address in all correspondence to allow efficient identification of your account records.
Your data is protected. Your funds are secure. And Malaysia's best online casino experience is ready whenever you are.